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LIMITED TIME 30% OFF ALL MATTRESSES
LIMITED TIME 30% OFF ALL MATTRESSES

Return Policy

RETURN POLICY:

RESET MATTRESS

Thank you for considering RESET®!

Effective March 27, 2020, and until further notice, we are temporarily suspending our return and exchange policy due to the current COVID-19 pandemic.

If you have an issue with the RESET® Mattress, contact us, and we’ll work with you to find a solution.

The RESET® Mattress has a 10-year limited warranty. Do not hesitate to contact us if you experience any manufacturing defect. We’re always happy to be of service.

Permitted returns are subject to return shipping/delivery fees. All permissible returns must first be authorized. Unauthorized returns are not allowed. To obtain your Return Service Order (RSO) number contact us at the RESET® Customer Service Center line at (904) 452-6557  before you return any product.


RESET PILLOWS

Thanks for considering RESET®!

Effective March 27, 2020, until further notice, we are temporarily suspending our return and exchange policy due to the current COVID-19 pandemic.


If you don’t think the RESET® Pillow is right for you, contact us and we’ll work with you to find a solution.


A return label will be sent to you and a return issued as we receive the product providing it is an authorized return. The RESET® Pillow has a 5–year limited warranty. Do not hesitate to contact us if you experience manufacturing defects. We’re always happy to be of service.

Permitted returns are subject to return shipping/delivery fees. Permissible returns must be authorized. Unauthorized returns are not allowed. To obtain your Return Service Order (RSO) number contact us at the RESET® Customer Service Center line at (904) 452-6557 before returning any product.


THE ADJUSTABLE BED


Thanks for considering RESET!

Effective March 27, 2020, until further notice, we are temporarily suspending our return and exchange policy due to the current COVID-19 pandemic.


The RESET adjustable bed has a complex nature that makes it non-exchangeable, non-refundable and non-returnable.

The RESET Adjustable Bed has a 20-year limited warranty. Please contact our customer service center at (904) 452-6557 if you experience any technical difficulty or manufacturing defect. We’re always happy to be of service.

BAMBOO SHEETS


Thanks for considering RESET®!

Effective March 27, 2020, until further notice, we are temporarily suspending our return and exchange policy due to the current COVID-19 pandemic.


The nature of the product does not permit returns or trial periods; however, we offer a 1-year limited warranty for this product. If you encounter any manufacturer’s defects, contact us immediately to resolve the issue.